Any customer who bought a product online, has the right to return this item. In Europe, online consumers have the right to cancel and return their order within 14 days. You do not have to tell me why they are returning the item :).
If you are not satisfied with your order, please hit me up! If we can not solve it together, you have the right to return your order within 14 days of receipt, but shipping fees will not be refunded.